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Workflows

Phone Number Provisioning

Phone provisioning enables automated voice outreach in your workflows. AdBuy integrates with Twilio to provision and manage phone numbers.

How It Works

When you enable phone outreach in a workflow, AdBuy provisions a dedicated phone number from your connected Twilio account. This number is used for:

  • Outbound calls to leads
  • Voicemail drops
  • SMS messaging (if enabled)

Number Format

All phone numbers use E.164 format, which includes the country code. For US numbers, this looks like: +15551234567

Verification

Before a number can be used for outbound calling, it may require verification depending on your Twilio account settings and local regulations.